Most departments of the Government have had proclaimed allegiance to the citizens right through what is popularly called "Citizens Charter". Quite many promised to take serious note of public grievances. Quite many promised to reply to citizen's queries within specified time limit. But, alas, in practically all cases it has proved only to be rhetoric. RTI has teeth to deter the complacent and the casual. Hopefully, it would prove to be the real right to information and its provisions would not be frustrated by flux of time. Will that happen? - Editor
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